Kaneohe Auto Repair

(Translated by Google) Her family business and they treat you as part of your family. Very carefully to our needs. (Original text) Its a family business and they treat you like you are part of the family. Very attentive to our needs.

Took my car in for diagnostic. People were very helpful and it was evident that they really cared about their customers.

(Translated by google) I literally left the store and can not be happier with my service. My AC was broken and did not blow at all. After receiving scandalous assessments from other ACs, they gave me a free assessment, understood what was wrong, and all fixed within 3½ hours. At a higher price, as well. Very friendly, very professional. I strongly recommend them (Original text) I literally just left the shop and could not be more happy with my service. My AC has been broken and not blowing at all. After getting outrageous estimates from other AC repair shops, they gave me a free estimate, figured out what was wrong, and fixed it all in a matter of 3 1/2 hours. At a great price as well. Very friendly, very professional. I highly recommend them

FAST! These guys are the experts on island. Constant communication and pride in their job. If you need any work done take it here. Most fair and honest shop I've had work done at. Must recommend for anyone with Tranny work.

My '97 Jeep Wrangler was having some problems stalling and catching gears so I brought it to Willy's.. Because the nature of the problem was unknown to me, I was expecting them to take a few days. They called me later that day and told me all I needed was a transmission filter change and fluid flush and that it would be ready next day! They also did a full inspection to make sure everything was okay.. Even called me to update along the way. And my total was only around $200! Can't beat that. I will definitely be back!

Willys transmission, if you want quality go here. They are very busy for a reason but they are honest and got the job done. Brought in my 2000 infiniti I30, took awhile to find the problem but it turned out to be a bad connection, they also replaced my engine mounts. They would not give me an unsafe vehicle. If you read the negative replies on here they never complain that they did bad maintenance, something to think about. I highly recommend. They honor military also.

I'm so happy I chose to bring our truck here to fix. I'm so happy with the customer service I received from Nanea. She helped me get everything square as far as my service contract taking care of their end of the payment. She was extremely thorough and very nice. As far as the repair....I took it to Jerry for a reason. I have a service contract and it only covers "the actual problem". Meaning...they tell me it's the valve spring and they give me the price $almost $300 and I give the ok to fix it. But, if that's not the problem and the trk is still broken I will have to pay that bill and they continue until the trk is fixed. Then the service contract kicks in and pays! Well, I could've taken it to another shop or dealer and "got taken". It would still be there and I'd have a bill I couldn't pay but, I'd keep saying "yah! Fix it" hoping it would finally get fixed and be in a huge hole FOR NOTHING!! So, THANK YOU JERRY ROMANO AND YOUR STAFF FOR ALL YOU'VE DONE! Also, I just want to let everyone know...this is your one stop shop! THRY DONT ONLY FIX TRANSMISSIONS!! Aloha. And Mahalo!! See you again!! FOR SURE!!

I'm so happy I chose to bring our truck here to fix. I'm so happy with the customer service I received from Nanea. She helped me get everything square as far as my service contract taking care of their end of the payment. She was extremely thorough and very nice. As far as the repair....I took it to Jerry for a reason. I have a service contract and it only covers "the actual problem". Meaning...they tell me it's the valve spring and they give me the price $almost $300 and I g...ive the ok to fix it. But, if that's not the problem and the trk is still broken I will have to pay that bill and they continue until the trk is fixed. Then the service contract kicks in and pays! Well, I could've taken it to another shop or dealer and "got taken". It would still be there and I'd have a bill I couldn't pay but, I'd keep saying "yah! Fix it" hoping it would finally get fixed and be in a huge hole FOR NOTHING!! So, THANK YOU JERRY ROMANO AND YOUR STAFF FOR ALL YOU'VE DONE! Also, I just want to let everyone know...this is your one stop shop! THRY DONT ONLY FIX TRANSMISSIONS!! Aloha. And Mahalo!! See you again!! FOR SURE!!

New owner, Jerry Romero, treated us and our 1969 Bug with such class, professionalism and fairness. We got referred to this transmission shop by another top notch mechanic shop in Kailua, RNS Automotive, as they do not do trans work on classic VW and on another night when we had to get towed home, by the tow driver, so we knew this was a good place. Jerry honestly told us what the issue was, they give a detailed invoice and was reasonably priced. Jerry called my husband often, keeping him in the loop about their progress. Ends up our Bug did not need a new trans, but a new clutch pressure plate! Hubby also asked them to do an overall check on our classic and Jerry kindly adjusted the points on the distributor, no extra charge! That's going above and beyond for a customer! He shared he used to race V-Dub Bugs back in the day, so we could see how passionate he still is about this make and model of car. My husband and I are very satisfied customers and will come back to see Jerry for our vehicle maintenance and repair, as they not only do transmission services.

So glad I choose this place over any known chain autorepair shop. Very helpful, and knowledgable!! I'd recommend these guys to everyone :)