5

Exceeded my expectations & provided spectacular service-- the customer service from the very first phone call, to the day I picked up my car was 5 star worthy. As a female, car trouble for me was uneasy. Carla made the experience painless & easy. I really felt like she cared about all my concerns & what my budget could afford. I will definitely be doing service with them again & reffering all my friends & family.

5

Walden and his office staff are always professional and informative on diagnosing the problem. Walden is extremely fair with his estimate. I highly recommend these guys for great cust service, competitive estimates and integrity of their work!

5

(Translated by Google) I've been here four times to get a variety of services and had a lot of experience every time. I had a transmission of my fluid replaced, a flex plate replaced, a pinion seal, and an AC. repair. They do not try to over-sell services and they give it at a fair price. Have they recommended to the family and friends defiantly return. (Original text) I have been here four times to get different services and have a great experience every time. I have had my transmission fluid replaced, flex plate replaced, pinion seal, and ac repair. They did not try to sell the service and they give a fair price. Have a recommendation to family and friends will defiantly go back.

5

Excellent Service!! Willy's Transmission is full of talented professionals and a special thanks to Walden and Allie for their customer service. Their careful diagnosis fixed a Jeep transfer case gripe which two other dealers we unable to repair. I highly recommend this business!!

5

I was very nervous to bing my volkswagen in because of the cost associated with transmissions/ clutches, and the fact that it's a VW I knew it was more difficult to work on. The team at Willys transmission called me the same day to let me know all I needed was a new axle! and that it would be much cheaper than I expected. They called me the very next day to let me know my car was done, and they were able to use the old parts again, saving me more money. I even had them look at my AC. Unfortunately, it turned out to be an electrical issue and they had the honesty to suggest the dealer. Throughout the entire repair process the service team gave me calls and kept me updated every step of the way letting me known what they found. The fact that they had the opportunity to charge me for unnecessary parts but chose to rebuild the old ones and save me lots of money speaks for its self, and shows their honesty and loyalty to their customers. They have eared my trust and I will keep coming back.

5

There is no substitute for experience! These guys have more experience in transmission than anybody we have ever met. I took my old 1990 Car , which was having shifting problems to them. They identified the problem in less than an hour and fixed it without any complications. The problem with the car was not the transmission but a mechanical /regulator. Most shops refused to even look at my old car. These guys were excellent mechanics with years and years of experience. Any other shop would have charged a great deal more for this repair. They were extremely fair and only charged for one hour of labor. Cannot say enough about how pleased we were with their excellent service.5 STARS is not enough for professionals that take this kind of pride in their work. When you find people of this caliber with standards and integrity this high you certainly want to recommend them to anyone in need of their expertise. Many thanks!!!!Randall Smith/ pearl city hawaii

5

So glad that I brought my car here... left it for a couple of days and on the night I needed my car back, staff stayed late to accommodate me and make sure I received my car in time to go to work the following morning! They were always professional and kind and I'm really blown away that they were willing to go above and beyond. Thank you so much, I will continue to bring my car here for anything in the future!

5

Wonderful to have an honest shop to go to..they did a great job repairing my transmission and done within 2 days..I would recommend them highly before you throw away your money at a dealership.

5

I found out about WILLY's TRANSMISSION on Yelp! The dealership wanted to charge me double for a rebuilt tranny for my truck!! I'm so happy I had my truck towed over here...WALDEN is great, and took care of a few other things that I knew needed to be done...which added to the tranny price was still WAY CHEAPER, thousands cheaper, than the dealership. I felt totally comfortable leaving my truck in WALDEN'S hands. As a female, we always feel funky taking our cars to get serviced, we always hear horror stories about getting ripped off. But WILLY's is very honest and forthright. I just picked my truck up today, running great so far! Looking forward to taking it for a long cruise with out my tranny bumping and slipping on the Pali! Thanks Nanea in the front office for keeping me updated and I look forward to my 30 day c/u! Thanks Walden & guys for fixing my truck. I highly recommend them, plus I got an AARP discount!! The perks of growing old. Lol!

5

Absolutely awesome service! I will be back, but hopefully not too soon!

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